FAQ - Q&A for products - module description
Module for creating question and answer sections on product cards in PrestaShop. The solution allows customers to ask questions about a specific product directly on its website, and the store staff can conveniently moderate reports, provide answers and publish useful information visible to all visitors.
The Q&A section acts as a natural extension of the product description. The questions come from customers, so they often contain real search language and phrases that are not included in the standard description. The administrator can transform these questions into valuable sales and information content, without having to edit the main product description.
FAQ - QA not only improves communication with customers, but also helps increase conversions. A publicly visible response from the store owner can dispel the doubts of many people at the same time, especially when the question concerns product parameters, application, compatibility, availability of variants or other information important before purchase.
Key features: Questions & Answers displayed on the product page Question asking form without page reload, powered by AJAX Linking each question to a specific product Administrative panel with a list of all questions and answers Editing questions, customer data, answers, activity status and dates in the admin panel Statuses that facilitate the recognition of questions already handled and waiting for an answer Moderation of new questions before publication Ability to display or hide unanswered questions Optional login requirement before asking a question Limit on the number of questions displayed on the product page Cloudflare support Turnstile as anti-spam protection of the form Automatic completion of the logged-in customer's data in the form Notification of the customer after responding, if he provided an email address and notifications are active PrestaAddons.com administration tab > Product FAQ for quick question management View on the product page: List of published questions and answers assigned to the viewed product Clear separation of the customer's question and the store's answer Message for questions waiting for an answer, if the administrator allows them to be displayed Form with fields: name, email and question content Validation of question length: minimum 10 characters, maximum 2000 characters Success and error messages returned without reloading the page Login message if the store requires a customer account to ask a question Administration panel: List of questions with ID, product, customer, question content, answer status, activity and date of addition Filtering and standard operation of the PrestaShop administration list Possibility to approve, hide and delete questions Mass operations: deleting, activating and deactivating selected entries Answer editor with support for content formatting Automatic saving of the answer date when the answer is first completed Benefits for the store: Fewer repetitive questions directed to customer service More practical content on product cards Better explanation of product details before purchase Building trust through public store responses Possibility to use real customer questions as additional sales content Greater transparency of information for technical, variant or requiring clarification products SEO and structured data: Generating an application/ld+json tag of the FAQPage type Structured data created from published questions and answers of a given product Semantic marking of questions as Question and answers as Answer Additional product content containing natural phrases used by customers Better arrangement of information helpful to search engines and users Configuration options: Enable or disable the module globally Q&A section display position: below the product description or in the additional product information area Showing unanswered questions Requiring login to ask questions Moderation of new questions before publication Number of questions displayed on the product page Enable Cloudflare Turnstile Configure Site Key and Secret Key for Turnstile
