Remove account - Customer deletion - module description
Remove the account is a PrestaShop module that ensures compliance with the GDPR (GDPR) by allowing customers to remove their account themselves.
Customer account deletion images
Customer account deletion
Price:
$25.99
Net
$25.99
Gross*
* Companies established in another EU country with a valid EU VAT number will not be charged VAT.
The module allows customers to remove their account independently according to GDPR requirements. A simple form in the client panel with an optional reason to delete.
Key features
Main features: Account deletion form - intuitive form available in the client panel Password verification - customer must confirm password identity before deletion Optional reason - the ability to collect information why the client deletes the account Email notifications - automatic notifications to the client and administrator Anonymization of data - instead of a complete deletion, the data can be anonymized Configurable waiting period - optional delay before actual deletion Compliance with the GDPR: Implementation of the right to be forgotten (Article 17 GDPR) Full customer control over your data Documenting deletion requests Automatic processing of requests Administrative panel: Set/ Disable function Configure the request for removal Personalization of e-mail templates Preview of deleted accounts statistics
Prestashop 1.6.x
Prestashop 1.7.x
Prestashop 8.x
Prestashop 9.x
Prestashop thirty bees
License for 1 domain.
12 months of technical support.
For a one-time purchase of multiple licenses, individual discounts are available – please contact us.
- Removed the duplicate HTML ID of the link visible in two customer account sections.
- Adjusted the “Delete Account” tile to the main layout and side of the account menu in the theme Hummingbird.
- Style resources are also loaded on the “My Account” page.
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Questions & Answers
Is it safe and secure for a customer to delete their account?
Shop answer:
Yes, the account deletion process requires you to confirm your identity with a password. The customer must enter their current password before deletion, which effectively prevents accidental or unauthorized account deletion.
As a store administrator, do I receive notification about a customer deleting their account?
Shop answer:
Yes, the module sends automatic email notifications both to the customer (confirmation of deletion) and to the store administrator. Additionally, you can enable the option to collect account deletion reasons, which allows you to analyze why customers leave.